Kershaw makes some mighty fine knives. But, like anything you buy, an issue may arise.
Fortunately, all Kershaw products are covered under a Limited Lifetime Warranty against manufacturing defects. This includes defects in material, construction, and workmanship. For example, if the lockup is not up to par or the blade centering is off, Kershaw will happily take care of it.
However, unless you have some of the timeless models like the Leek or Blur, chances are your Kershaw will one day be discontinued.
It sounds like many people have sent in inquiries about whether discontinued knives are still covered under warranty because Kershaw published a blog post earlier this month clarifying its warranty policy on discontinued models.
Here’s the policy in a nutshell: If your Kershaw knife needs servicing under warranty, send it in.
It doesn’t matter if it’s discontinued or not. Here’s an excerpt from the blog post:
Here’s the deal: if you need warranty service for a discontinued product, we may have the correct parts to repair or replace it. The warranty department is filled with overstock parts that can be used to repair these Kershaws. But even if we don’t have the correct replacements, we still encourage you to send in the knife. There may be something we can do to service it, depending on the issue. Some problems, such as blade play, can sometimes be serviced without the need for replacement parts. In any case, do send in your knife for inspection.
Kershaw also notes that they are more likely to have replacement parts for products made in the United States because they’re often interchangeable with current U.S. models.
I’d recommend calling ahead to see whether they can help you with your particular issue, although it’s likely they’ll tell you to send it in.
The cool part is that if there’s nothing Kershaw can do for your discontinued knife, you can get a voucher for the MSRP of the affected knife. Considering nobody pays MSRP for their knife, it will mean you get more than you paid for to get a new knife. Unfortunately, you’ll have to pick something aside from your old reliable though.
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